Navigating the world of cryptocurrency trading with automated tools like Wick Hunter can be a game-changer. However, sometimes even the best of tools encounter issues that can leave users puzzled. This common troubleshooting guide is designed for beginners to help you address a recurring issue: "no trade entered despite receiving a signal." Before reaching out to Wick Hunter support, take a moment to review this guide, as it may save you valuable time and provide solutions to common problems. For a more detailed guide, visit Wick Hunter's official documentation.

One of the primary issues that traders encounter is misunderstanding the concept of position size when configuring their Wick Hunter bot. It's essential to differentiate between margin used and position size. Let's clarify this concept with an example.

Entry Type: Percent

Entry Size: 50%

Order Type: Market

Leverage Type: Cross

Leverage: 2
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Suppose you have a $100 account and wish to open an ETHUSDT position on Bybit. In this scenario, your position size would be $50 (rounded to the smallest increment of the pair), and the margin used would be $25, considering you're using 2x leverage. Wick Hunter requires you to enter the position size, not the margin used. This trade would only utilize 25% of your available margin.

As you can see the value is $47.53 (it has to be rounded to the nearest increment for ETH which is 0.01 ETH and the margin used is $23.78 USDT. If you wanted to use 50% of your margin you position size with 2x your postion size would be 100%. As then you would get a position of $100 and margin used would be $50 ($100 position divided by 2 leverage)

The values you set for "percent away" in Wick Hunter refer to percentage changes, not Return on Equity (ROE). For example, if your profit target is 1% and you enter a long position at $100, your take profit level would be $101. The ROE would depend on the level of leverage used, such as 10% with 10x leverage or 5% with 5x leverage. It's vital to grasp that these values are expressed as percentages, not ROE.

Continuing from the previous settings, suppose you entered a short at $100 with a 2% take profit and 10x leverage. What would the ROE show on Bybit before the position closed? The correct answer is 20%. ALL distances that are in percent values are actual percents away NOT ROE.
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If you're faced with the frustrating situation where a trade did not open despite receiving a signal, follow these troubleshooting steps:

Step 1: Ensure that you received an alert containing the correct payload. If you didn't receive an alert, it means no trade would have opened. Remember that trading requires patience, and you may not receive a trade within minutes; it could take days or even weeks, depending on your indicator.

No ALERT = No Trade

Step 2: If you see an alert on TradingView but no trade is executed, check Wick Hunter Logs (https://www.wickhunter.io/logs). If you find nothing there, it indicates either an incorrect payload or that you didn't receive a trade alert.

Step 3: Even if you see an alert in the Wick Hunter logs and there's no error message indicating that the bot is inactive, you might not receive a trade. Ensure your derivatives account balance has the necessary USDT for trading USDT pairs or the specific coin for trading inverse pairs.

Step 4: Confirm that you meet the minimum order size. For example, on BTCUSDT, the minimum order size is approximately $23 or 0.001 BTC. If your position size, as calculated in Step 1, doesn't reach $23, the trade won't be executed.

Step 5: Avoid using an excessively large position size that doesn't leave room for fees. For instance, using 100% and 1x leverage leaves no room for fees. It's wise to use a slightly lower position size to account for exchange fees. If you're using 5x leverage, the maximum position size you should consider is 480%.

Close Opposite Side

If you want your position to flip when receiving a signal in the opposite direction, ensure you toggle on the option that includes "Close Opposite Side." For example, if you're in a Short Trade and you receive a BUY signal, enabling this option will close the short trade and open a long one.

In case you encounter any issues, please reach out to us, and we'll be happy to help!